Using Developer Tools to Build Business Productivity Tools
Red5 Pro and Chorus.ai:
Increasing Business Productivity
Fast turnaround times, scheduling time properly, and providing estimates: everything was orderly and smooth. It was like working with a normal company. We saw right away that these are the people that we want to work with.“
Founder and CTO Chorus.ai
New Realms in Business Productivity
Don’t be a Hack
Part of the Chorus.ai platform is the Chorus Notetaker which records calls, sends documents, creates reminders and schedules calls. Integrating with a variety of video platforms, it appears as a third “participant” in the video chat. Ideally, Chorus would just run in the background, so sales representatives wouldn’t have to explain why there is an “extra person” in the chat. They needed a seamless and natural integration.
Flexibility for Getting It Done, Support to Actually Do It
Chorus.ai realized they required a custom solution, as they did not have the in-house knowledge, nor time to build it. With a history of live-streaming innovations and a reputation for responsive and well-structured customer support, Red5 Pro was a perfect partner.
Deciding to focus on Zoom native integration first, the team at Chorus.ai connected Zoom’s recording technology with Red5 Pro’s transcoding software to transport the mp4 and metadata stream. This resulted in the seamless integration Chorus was looking for and saved them money by offloading the video compression to Red5 Pro’s more efficient software. Greater efficiency equals greater cost savings: all possible through Red5 Pro’s flexibility.
Chrous.ai merged the best possible meeting experience with conversation intelligence capability.